Shafaq Fatima

Hi, I am Shafaq.

I help eCommerce and retail businesses stay on top of the day to day so they can focus on the bigger picture.

What I Do

• Order entry and receipt processing in Cin7
• Inventory management and product updates
• Shopify product listings and website updates
• Customer/merchants support across email and social media
• Social media management via Meta Business Suite

Tools I Use:
Cin7 · Shopify · Meta Business Suite · Google Analytics · Lightspeed · Microsoft Office. Salesforce admin.

Why Me?
I am detail-driven, immediately available. I speak English, Urdu, Hindi, and Punjabi- handy if your customers do too.

Recent Work
🔹 Real Foods Direct NZ (Current) — Remote Order entry, inventory management and product updates in Cin7, website updates in Shopify.
🔹 The Warehouse Group — Managed digital customer support and Meta business accounts, cutting response times and lifting team efficiency.
🔹 Tazz Cricket NZ — Ran social media across five platforms and managed email newsletters for five years.