James Duggan

I co-founded and run KZN Digital, a specialist digital marketing agency. Over the last 20+ years I’ve worked client-side and agency-side across the UK, Europe, the US and ANZ, building and leading high-performing digital programmes for ambitious businesses that want to unlock the true potential of digital.

Our approach is built on the Kaizen philosophy - the practice of continuous improvement. That means clear goals, honest data, and steady optimisation that compounds results over weeks and months. No hype. No waste. Just digital marketing that works. We always start with the fundamentals & quick wins and then relentlessly optimise to drive the best effectiveness for your business.

What I can help with:

• Digital strategy that aligns to commercial goals

• Paid media across Google, Meta, programmatic and video

• SEO and content planning that supports demand generation

• Conversion rate optimisation, customer experience design and UX improvements

• Analytics, dashboards and decision-ready reporting

• CRM and lifecycle marketing, including HubSpot setup and enablement

Engagements can be project based, fractional support or ongoing optimisation. If you need senior expertise that plugs in quickly and makes a measurable difference, I’m here to help.